OneDesk

Step 1: Accessing System Settings    Click on the Apple menu in the top-left corner of your screen and select "System Settings" from the dropd...

Note: VPN is required to access remote applications like Passport, Great Plains, insurance software, L drive and certain M-files web app features. If it is ...

Installation Failure  When a user uses the menu app to allow Kandji to update or upgrade macOS, and that MDM-initiated update or upgrade canno...

Issue Description Users may encounter an alert from the Passport Password Sync system indicating that their local password is no longer in sync with thei...

Overview Integrating Zoom with Outlook on a MacBook allows users to schedule Zoom meetings directly from their Outlook calendar. This article guides users...

Power on the MAC by pressing the round button at the extreme right corner on the inbuilt keyboard. Once Screen turn on, you will be prompted with Hello ...

Introduction Hot Corners are a productivity feature in MacOS that allows users to assign specific actions to each corner of their screen. When the cursor ...

Laptop Setup 1. In the laptop box, you will get your MacBook Air, USB C to MagSafe Cable and USB C power adapter.  2. The MacBook Air comes with ...

Prerequisites macOS with Safari browser installed. Okta extension installed Okta account credentials. Installation and Setup Steps Step1: Ins...

Requirements Microsoft Remote Desktop app installed on your MacBook. Access to the server that you want to connect to. OneDrive set up on your MacB...