OneDesk

Note: VPN is required to access remote applications like Passport, Great Plains, insurance software, L drive and certain M-files web app features. If it is ...

Issue Description Users may encounter an alert from the Passport Password Sync system indicating that their local password is no longer in sync with thei...

Overview Integrating Zoom with Outlook on a MacBook allows users to schedule Zoom meetings directly from their Outlook calendar. This article guides users...

Power on the MAC by pressing the round button at the extreme right corner on the inbuilt keyboard. Once Screen turn on, you will be prompted with Hello ...

Introduction Hot Corners are a productivity feature in MacOS that allows users to assign specific actions to each corner of their screen. When the cursor ...

Laptop Setup 1. In the laptop box, you will get your MacBook Air, USB C to MagSafe Cable and USB C power adapter.  2. The MacBook Air comes with ...

Prerequisites macOS with Safari browser installed. Okta extension installed Okta account credentials. Installation and Setup Steps Step1: Ins...

Requirements Microsoft Remote Desktop app installed on your MacBook. Access to the server that you want to connect to. OneDrive set up on your MacB...

Introduction Okta Fastpass offers a seamless and secure way to authenticate your devices without needing to enter a password. This guide will walk you th...

Overview Adhering to a consistent file naming convention on MacBooks enhances organization, facilitates easier search and retrieval, and can prevent error...