Salesforce
Objective: This article is a how-to guide to help end users logging in to the Outlook Salesforce Add-in.
The Salesforce Add-in is located in outlook r...
Tue, May 31, 2022 8:28
Objective:
A Spam Queue has been created in Salesforce to capture spam emails that created cases in Salesforce. The purpose of this KBA will demonstrate u...
Thu, Jul 28, 2022 10:21
Objective:
The Case list view page displays a list of cases in your current view. Your salesforce case view comes with several pre-defined list views; how...
Thu, Aug 4, 2022 15:45
Objective:
By default, your personal email address in Salesforce is listed as the return address. You can simply change this to another preferred email ad...
Fri, Aug 19, 2022 10:27
Adding User in Salesforce through Okta temporarily
Some users need to be in Salesforce temporarily so we need to assign the salesforce app as an i...
Tue, Feb 6, 2024 10:12