Miscellaneous

This folder is a collection of documents which doesn't come on any specific category

File Bridge Access
File Bridge is a portal where you can access tools to better manage your records, request service or materials, and generate reports. Anyone who needs to ha...
Tue, Aug 15, 2023 10:07
Email address is missing from PASport - member missing from DL
There is a known issue with Snowflake overwriting the primary email address data in PASport when the secondary email address is removed in Salesforce.    As...
Thu, Feb 22, 2024 9:42
How to create a new Distribution List
Proceed with creating a new DL once the approval is granted. 1. Go to Exchange Admin Center and click on '+' icon under groups tab. ...
Fri, Aug 16, 2024 10:46
ChatGPT setup
Thank you for reaching out to OneDesk. In order to enable chatGPT extension, please do the following steps:   Choose Apple m...
Fri, Jan 24, 2025 10:33
FEMS PORTAL - Password Reset
FEMS PORTAL – PASSWORD RESET   This document describes how to reset the password on FEMS Portal.    Open your brow...
Thu, Feb 27, 2025 15:35
Importing Bookmarks to Firefox
1. Exporting from Safari Open Safari Click on File in the menu bar. Select Export Browsing Data to File... Make sure to have the Bookmarks and E...
Thu, Mar 13, 2025 11:04
How to reset user's ADM password if the password is expired.
If users sign into any server using their ADM credentials and find that their password has expired, they cannot reset their ADM account password.  ...
Thu, Mar 20, 2025 14:10