Issue: This article provides a step-by-step guide on how to install and configure PaperCut, a print management system, on your Mac to enable printing from the office printers.
Steps:
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Locate your PaperCut Invitation Email:
Check your email inbox for an invitation email from PaperCut. This email will contain a link to download the PaperCut software.
Service Desk is able to "re-send" your invitation if you cannot find it in your mailbox.
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Click "Get Started":
Click on the link provided in the PaperCut invitation email.
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Click "Download" under "Install your Computer App":
This will initiate the download of the PaperCut installer.
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Open the PaperCut Installer:
Locate the downloaded file in your Downloads folder.
Double-click the installer file to open it.
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Follow the prompts to install PaperCut:
The installer will guide you through the installation process. Allow and trust this software
Please click continue
You will be asked for your password
Follow the prompts to make sure the installation is successful
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Restart your Mac (if necessary):
If the PaperCut printer option doesn't appear immediately after installation, please restart your Mac. This will refresh the system and allow the software to load correctly.
Troubleshooting:
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PaperCut printer not showing up:
Ensure that the PaperCut software is fully installed and running.
Check your network connection.
Restart your Mac.
If the issue persists, submit a ticket